BEIJING (Reuters) – U.S. automaker Tesla (NASDAQ:) mentioned on Sunday it would help Chinese language police investigating a crash involving one among its Mannequin Y automobiles after native media reviews mentioned two folks had died and three had been injured when the motive force misplaced management of the automobile.

The incident on Nov. 5 within the southern province of Guangdong killed a motorcyclist and a highschool lady, Jimu Information reported, posting a video of a automotive driving at excessive pace crashing into different automobiles and a bike owner.

“Police are presently in search of a 3rd social gathering appraisal company to establish the reality behind this accident and we are going to actively present any needed help,” Elon Musk’s electrical automobile maker advised Reuters in a message on Sunday, cautioning towards believing “rumours”.

China is Tesla’s second-largest market, and the crash was among the many high trending matters on the Weibo (NASDAQ:) social media platform on Sunday.

Jimu Information quoted visitors police as saying the reason for the incident in Chaozhou metropolis had not been recognized and an unnamed member of the family of the motive force who mentioned the 55-year-old had points with the brake pedal when he was about to tug over in entrance of his household retailer.

Tesla mentioned movies confirmed that the automotive’s brake lights weren’t on when the automotive was rushing and that its knowledge confirmed points reminiscent of there being no motion to step on the brakes all through the automobile’s journey.

Calls to police in Raoping, the county the place the accident occurred, went unanswered on Sunday.

Tesla has confronted claims of brake failure in China earlier than.

In its assertion to Reuters, the corporate mentioned a Chinese language automotive proprietor had been ordered by a court docket to publicly apologise and compensate the agency after it dominated that feedback he had made to the media about points along with his brakes had been inconsistent with the details and had harmed Tesla’s popularity.

Reuters couldn’t instantly confirm Tesla’s assertion.

Final yr, an sad buyer prompted a social media stir by clambering atop a Tesla on the Shanghai auto present to protest the corporate’s dealing with of her complaints about malfunctioning brakes concerned with a automotive accident.

In that occasion, Tesla mentioned rushing violations had been behind her crash however promised to enhance the way it addressed buyer complaints.