Sony halts Xperia 1 VII gross sales in response to phone-killing bug


TL;DR

  • Sony has halted gross sales and shipments of the Xperia 1 VII in its native Japan.
  • Affected telephones spontaneously reset, and will refuse to show again on.
  • Proper now now we have no affirmation that there’s any drawback with the Xperia 1 VII outdoors of Japan.

For a serious electronics firm, there’s most likely no model whose smartphones are extra of area of interest product than Sony’s. Whereas we’ve had Xperia telephones going again to the early days of Android, Xperia handsets have by no means actually taken off within the US. However at the same time as opponents like LG and HTC dropped out, Sony stored proper on at it — we have been actually impressed with final yr’s Xperia 1 VI, and the brand new Xperia 1 VII sounded even higher. Or, at the least, it did, up till proper about now.

On a Japanese assist web page, Sony publicizes that it has suspended shipments of the Xperia 1 VII, and paused gross sales in its personal shops (through Reddit person Hashabasha). Based on a machine translation, the corporate is doing so in response to issues with the cellphone “sometimes experiences points such because the system shutting down, rebooting, or not turning on throughout use.”

The producer identifies a couple of particular Japanese provider editions of the cellphone as being impacted. Thus far, we haven’t seen any direct reviews of this situation affecting the Xperia 1 VII outdoors of Japan, and a report from Kunkoku means that the software program bug on the coronary heart of this drawback could possibly be particularly tied to a characteristic solely out there within the nation.

That stated, final month GSM Area shared that pre-orders of the cellphone have been being canceled throughout European markets, and proper now we observe that Sony UK lists the Xperia 1 VII as out of inventory.

Sony advises that, if potential, affected customers laborious reset their telephones and try a software program replace. That sounds to our ears like a repair could already be out there, and this cargo pause could signify Sony making an attempt to forestall handsets at present on the market from being rendered inoperable earlier than customers have an opportunity to put in it.

A minimum of, we’re hoping that is only a non permanent software program situation. Again on the finish of Might we heard that Sony is perhaps outsourcing {hardware} manufacturing to 3rd events, and this follow might begin with the Xperia 1 VII.

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