XTB shares hit a file PLN 155.22 on Tuesday morning, a day after the Polish dealer’s buying and selling platform failed across the US market open. The inventory was up 2.67% by 10:20 a.m. in Warsaw, having closed Monday at a file PLN 151.18.
Customers reported on Monday that the online platform wouldn’t load and that the cellular app lagged and couldn’t pull instrument information. Polish know-how web site ithardware.pl mentioned stories constructed up on Downdetector.
Supply: Downdetector.pl
Shoppers Complained for Hours, Shareholders Did Not
The primary posts appeared at about 1:39 p.m. Warsaw time. “Is XTB not working for you both?” one consumer wrote, attaching a screenshot of the stalled platform.
Wall Road Cafe, an account run by a licensed Polish securities dealer, posted in the identical minute that “XTB determined at present that I will not be inserting my orders on the open.”
By 1:52 p.m. one other consumer referred to as the platform “all-time low” and mentioned it nonetheless was not working.
XTB is reportedly down for some customers proper now. Are you certainly one of them? #XTB #XTBDown https://t.co/NtYLxspQjd
— StatusIsDown (@status_is_down) August 3, 2026
Some shoppers had been already purchasing round. “Do you’ve got any options to XTB with low commissions?” one requested at 2:07 p.m.
One other described watching a place transfer with out having the ability to test it: “your portfolio has gone up lots … you need to see why, however you’ll be able to’t, as a result of the app would not work.”
The issue was not confined to Poland. A service monitoring account posted that “XTB is reportedly down for some customers proper now,” and a dealer in Latin America wrote in Spanish that it had been unusable for greater than an hour.
ithardware.pl put the disruption at roughly 30 to 40 minutes. The posts ran effectively previous that, with complaints nonetheless showing at 4:58 p.m., and XTB has not given its personal timing.
The corporate didn’t publish a press release concerning the incident. It has not mentioned what brought on it or what number of accounts had been affected.
The Numbers Buyers Are Watching As an alternative
The inventory closed at a file that afternoon regardless. What shareholders had been reacting to had been printed 4 days earlier.
XTB reported preliminary second-quarter income of PLN 992.6 million and web revenue of PLN 492.2 million on 31 July, beating Noble Securities’ forecast by PLN 89.2 million, or 22.1%. The shares jumped 8.6% that day to shut at PLN 147.68.
First-half working income rose 79.7% to PLN 2.09 billion and web revenue rose 150.5% to PLN 1.03 billion. The dealer ended June with 703,333 shoppers.
Noble Securities then raised its 2026 web revenue forecast by 50% to PLN 1.5 billion. The inventory had gained near 97% over 12 months as of the outcomes.
Outages Have By no means Moved This Inventory
Monday’s failure was quick by XTB’s personal historical past. In November 2025 shoppers couldn’t shut positions for round 9 hours, and the dealer suspended CFD buying and selling for an hour to hold out repairs.
XTB blamed that incident on a technological limitation within the system shifting information between its buying and selling engine and its internet and cellular platforms. It mentioned 0.4% of 25 million positions had been affected. The shares opened 0.7% decrease the subsequent day at PLN 70.92.
Poland’s competitors authority UOKiK has beforehand opened a probe into ten banks and brokers over repeated outages, XTB amongst them, to determine whether or not shoppers misplaced cash.
Regulatory danger does transfer the inventory. Shares fell 8% on concern that Poland’s KNF would widen its assessment of CFD gross sales, the enterprise line that also generates the majority of the buying and selling outcome at the same time as funding merchandise deliver within the shoppers.
The Migration XTB Stated Would Repair This
After the November outage, XTB mentioned it was shifting to a brand new platform structure and focused completion within the first quarter of 2026. Monday’s failure got here 4 months after that deadline.
The corporate has not mentioned whether or not the migration is completed, or whether or not the programs concerned on Monday had been those it rebuilt.
XTB shares hit a file PLN 155.22 on Tuesday morning, a day after the Polish dealer’s buying and selling platform failed across the US market open. The inventory was up 2.67% by 10:20 a.m. in Warsaw, having closed Monday at a file PLN 151.18.
Customers reported on Monday that the online platform wouldn’t load and that the cellular app lagged and couldn’t pull instrument information. Polish know-how web site ithardware.pl mentioned stories constructed up on Downdetector.
Supply: Downdetector.pl
Shoppers Complained for Hours, Shareholders Did Not
The primary posts appeared at about 1:39 p.m. Warsaw time. “Is XTB not working for you both?” one consumer wrote, attaching a screenshot of the stalled platform.
Wall Road Cafe, an account run by a licensed Polish securities dealer, posted in the identical minute that “XTB determined at present that I will not be inserting my orders on the open.”
By 1:52 p.m. one other consumer referred to as the platform “all-time low” and mentioned it nonetheless was not working.
XTB is reportedly down for some customers proper now. Are you certainly one of them? #XTB #XTBDown https://t.co/NtYLxspQjd
— StatusIsDown (@status_is_down) August 3, 2026
Some shoppers had been already purchasing round. “Do you’ve got any options to XTB with low commissions?” one requested at 2:07 p.m.
One other described watching a place transfer with out having the ability to test it: “your portfolio has gone up lots … you need to see why, however you’ll be able to’t, as a result of the app would not work.”
The issue was not confined to Poland. A service monitoring account posted that “XTB is reportedly down for some customers proper now,” and a dealer in Latin America wrote in Spanish that it had been unusable for greater than an hour.
ithardware.pl put the disruption at roughly 30 to 40 minutes. The posts ran effectively previous that, with complaints nonetheless showing at 4:58 p.m., and XTB has not given its personal timing.
The corporate didn’t publish a press release concerning the incident. It has not mentioned what brought on it or what number of accounts had been affected.
The Numbers Buyers Are Watching As an alternative
The inventory closed at a file that afternoon regardless. What shareholders had been reacting to had been printed 4 days earlier.
XTB reported preliminary second-quarter income of PLN 992.6 million and web revenue of PLN 492.2 million on 31 July, beating Noble Securities’ forecast by PLN 89.2 million, or 22.1%. The shares jumped 8.6% that day to shut at PLN 147.68.
First-half working income rose 79.7% to PLN 2.09 billion and web revenue rose 150.5% to PLN 1.03 billion. The dealer ended June with 703,333 shoppers.
Noble Securities then raised its 2026 web revenue forecast by 50% to PLN 1.5 billion. The inventory had gained near 97% over 12 months as of the outcomes.
Outages Have By no means Moved This Inventory
Monday’s failure was quick by XTB’s personal historical past. In November 2025 shoppers couldn’t shut positions for round 9 hours, and the dealer suspended CFD buying and selling for an hour to hold out repairs.
XTB blamed that incident on a technological limitation within the system shifting information between its buying and selling engine and its internet and cellular platforms. It mentioned 0.4% of 25 million positions had been affected. The shares opened 0.7% decrease the subsequent day at PLN 70.92.
Poland’s competitors authority UOKiK has beforehand opened a probe into ten banks and brokers over repeated outages, XTB amongst them, to determine whether or not shoppers misplaced cash.
Regulatory danger does transfer the inventory. Shares fell 8% on concern that Poland’s KNF would widen its assessment of CFD gross sales, the enterprise line that also generates the majority of the buying and selling outcome at the same time as funding merchandise deliver within the shoppers.
The Migration XTB Stated Would Repair This
After the November outage, XTB mentioned it was shifting to a brand new platform structure and focused completion within the first quarter of 2026. Monday’s failure got here 4 months after that deadline.
The corporate has not mentioned whether or not the migration is completed, or whether or not the programs concerned on Monday had been those it rebuilt.
