Muinmos Hires IG’s Agnieszka Noworól as Customer Success Director

The Danish regtech firm, Muinmos has strengthened its management team by onboarding Agnieszka Noworól, a former IG executive, as the new Customer Success Director. She will be based in the company’s Denmark headquarters.

According to the press release shared with Finance Magnates, Noworól’s focus on the new role will be around the induction of new clients and leading the client services team as the business scales up. Also, she will be responsible for delivering the company’s strategy to grow the business globally.

Muinmos was established in 2012 and is leveraging modern-age technologies to enable financial service providers to automate their client onboarding process.

“Agnieszka’s in-depth knowledge of customer onboarding in an ever-changing environment, insight from the clients’ perspective, and proven track record in building and managing diverse teams will be a huge asset to Muinmos,” said the Founder and CEO of Muinmos, Remonda Kirketerp-Møller.

“She is not only the expert Muinmos needs but is a true visionary and an incredible female role model.”

Solid Background

Noworól joined Muinmos from IG, where she spent six years and five months working around know-your-customer (KYC
Know Your Customer (KYC)

Know Your Customer (KYC) is the process via which the broker is verifying the true identity of its clients in order to comply with multiple regulations. KYC is used to assess the suitability of customers when it comes to anti-money laundering regulations, any type of financial fraud and determining whether they are potentially risky for the brokerage.In particular, KYC guidelines in financial services mandate that individuals make a cohesive effort to verify the identity, suitability, and risks involved with maintaining a business relationship. KYC processes are also utilized by companies for the purpose of ensuring their proposed customers, agents, consultants, or distributors are anti-bribery compliant. In an age of identity theft and myriad hacking, KYC has become a major emphasis by regulators.As such, banks, insurers, export creditors and other financial institutions are increasingly demanding that customers provide detailed due diligence information. These regulations had initially been imposed only on the financial institutions, having now extended to the non-financial industry, fintech, virtual assets dealers, and many non-profit organizations.Regulators Taking No Chances with Identities Regulated brokers in the retail industry are very stringent when applying appropriate KYC verifications after financial watchdogs worldwide have become stricter in monitoring their compliance with the procedure in recent years. Not only brokers use KYC, the procedure is also widely used by banks, and any financial companies that provide insurance or credit and require appropriate due diligence. Most major jurisdictions in the financial space mandate KYC requirements as well as all regulated brokers.The vast majority of these countries have adopted KYC standards as mandatory only during the past two decades. This has helped curb illicit behavior and has become a fixture of the industry.

Know Your Customer (KYC) is the process via which the broker is verifying the true identity of its clients in order to comply with multiple regulations. KYC is used to assess the suitability of customers when it comes to anti-money laundering regulations, any type of financial fraud and determining whether they are potentially risky for the brokerage.In particular, KYC guidelines in financial services mandate that individuals make a cohesive effort to verify the identity, suitability, and risks involved with maintaining a business relationship. KYC processes are also utilized by companies for the purpose of ensuring their proposed customers, agents, consultants, or distributors are anti-bribery compliant. In an age of identity theft and myriad hacking, KYC has become a major emphasis by regulators.As such, banks, insurers, export creditors and other financial institutions are increasingly demanding that customers provide detailed due diligence information. These regulations had initially been imposed only on the financial institutions, having now extended to the non-financial industry, fintech, virtual assets dealers, and many non-profit organizations.Regulators Taking No Chances with Identities Regulated brokers in the retail industry are very stringent when applying appropriate KYC verifications after financial watchdogs worldwide have become stricter in monitoring their compliance with the procedure in recent years. Not only brokers use KYC, the procedure is also widely used by banks, and any financial companies that provide insurance or credit and require appropriate due diligence. Most major jurisdictions in the financial space mandate KYC requirements as well as all regulated brokers.The vast majority of these countries have adopted KYC standards as mandatory only during the past two decades. This has helped curb illicit behavior and has become a fixture of the industry.
Read this Term) and onboarding solutions. Initially, she joined the Polish office of IG as an Account Opening Manager for EMEA and was later promoted to Head of Account Opening, with responsibility for EMEA, APAC and RSA.