The 2023 Forrester Enterprise Structure Awards have reached APAC — their final cease. As within the Americas and EMEA, Forrester has partnered with The Open Group, which contributed each publicity and judges.

Enterprise structure (EA) is a strategic functionality for a lot of enterprises. It’s important that EA in all its permutations be pragmatic however, above all, results-oriented. In evaluating the entries for Forrester’s Enterprise Structure Award, we search for tales of EA excellence leading to tangible enterprise and buyer affect. The Forrester End result-Pushed Structure Mannequin rests on a base of structure ideas (beneficial, influential, steady, agile, accountable, modern, and pragmatic) that inform the EA capabilities of individuals, practices, artifacts, and engagement. This basis supplies the platform to drive and affect tasks, merchandise, and companies for the last word end result of adaptive, artistic, and resilient buyer worth.

The three finalists for this award present how glorious EA organizations drive each inner and exterior worth.

We congratulate Union Financial institution of the Philippines, this yr’s winner, and finalists CLP Energy Hong Kong and Virgin Australia.

Union Financial institution of the Philippines, a publicly listed common financial institution, goals to empower all Filipinos to take part within the formal monetary system — at the moment, lower than half of the nation’s grownup inhabitants does. Previously three years, the financial institution has succeeded in closing this hole by doubling its retail buyer base to 10 million customers, a change largely owed to a digital transformation grounded in a robust enterprise structure basis.

As a part of the digital transformation, EA has been key in:

• Growing artifacts that tangibly help evaluation, which improves the financial institution’s strategic planning and funding processes. The consequence has been sturdy enterprise backing for EA and the transformation itself, which noticed the financial institution’s quantity of digital transactions swell from 15 million in 2020 to 150 million in 2022.
• Introducing composable platform architectures, just like the financial institution’s retail loans engine, that permit product teams to swap totally different platform parts to create new merchandise in an agile method. Amongst these is the platform that allows digital account opening (a primary within the Philippines), via which 2 million new accounts have been established since 2020.
• Establishing a devoted threat structure that anchors the financial institution’s infrastructure resilience. This meant that early within the COVID-19 lockdown, the financial institution was capable of roll out an answer the place account holders might ship cash to family members from its app by way of remittance facilities, that are ubiquitous even in remoted Filipino communities.

CLP Energy Hong Kong supplies electrical energy to greater than 80% of Hong Kong’s inhabitants and is growing its portfolio of power manufacturing, product, and companies because the world strikes towards decarbonization. On this altering context, the enterprise structure group repositioned from a governance focus to influencing and enabling enterprise outcomes. Via its personal transformation, the EA group has pushed CLP from “doing digital” to “being digital.”

Amongst CLP’s EA improvements have been:

• Instituting a federated structure working mannequin. Over the previous two years, EA’s new “group of follow” built-in area architects (comparable to these masking information, safety, integration, and cloud) to supply capabilities to key stakeholders. In consequence, every area architect can mix present area experience with the corporate’s total structure ideas.
• Proactively influencing and bettering the corporate’s strategic improvement and planning. This contains end-to-end expertise portfolio administration and architectural suggestions to the CDO and CIO on the synergies accessible via shared platforms and expertise rationalization.
• Shifting from project-siloed, application-centric structure to future match shared platform structure that delivers industrial worth to a number of applications. This shift enabled utility rationalization with a unified functionality mannequin and allowed a number of enterprise groups to innovate and develop new enterprise capabilities with agility and scale.

Virgin Australia is Australia’s second-largest home airline. At the beginning of 2021, the corporate launched a $300 million expertise transformation based mostly on a six-year IT roadmap to speed up its post-pandemic competitiveness. Essential in its future success is EA, which has changed a guide model-oriented strategy with a devoted data-based repository answer.

The transformation’s targets, supported by this new EA strategy, have been:

• Addressing threat from technical debt after earlier underinvestment in expertise. Progress has included main utility modernization, which has enabled the implementation of event-streaming structure to launch initiatives like baggage monitoring notifications, onboard Wi-Fi, and BYOD in-flight leisure.
• Delivering initiatives which have enabled the enterprise to efficiently relaunch as a price provider. In consequence, the corporate has lately organized new methods for funds, core airline programs, gross sales, alliances, buyer expertise, finance, information, integration, and rising applied sciences like generative AI.
• Optimize key digital capabilities to extend ROI for expertise and drive future transformation. In response, the corporate has grown its expertise workforce by greater than 100 folks, augmented its present expertise by adopting new associate approaches, and considerably bettering the well being of business-critical programs.

The announcement of our APAC finalists concludes Forrester’s EA Awards for this yr. However you may be taught extra about Union Financial institution of the Philippines’ successful secrets and techniques by attending Forrester’s Expertise & Innovation APAC Discussion board, going down in Sydney and digitally, October 31–November 1, 2023.

And if you happen to’re impressed to share the affect that your group is having, take into account submitting your entry in subsequent yr’s EA Awards in early 2024!