(Reuters) – Citigroup Inc (NYSE:) is laser-focused about its “mission-critical” transformation agenda, its international head of treasury and commerce options enterprise stated on Tuesday, because the financial institution undergoes a method refresh underneath Chief Government Jane Fraser.

“Transformation is the #1 precedence for everyone at Citi,” Shahmir Khaliq advised buyers at a convention, including that it’s crucial that the financial institution will get it proper over the subsequent 24 to 36 months.

The financial institution has lengthy struggled to maintain tempo with friends on profitability and valuations. Citi’s return on property emerged as one of many lowest amongst rivals in fiscal 2022.

In January, the financial institution forecast bills will surge to the very best in almost a decade this yr because it ramps up investments to deal with regulatory consent orders, modernize infrastructure and simplify the enterprise.