Greater than 200 Telstra jobs are anticipated to be minimize, because the telco rolls out AI capabilities and sends some jobs to India.
Telstra and the expertise consultancy Accenture introduced a $700m three way partnership (JV) in 2025 to drive effectivity, modernisation and productiveness.
A JV spokesperson confirmed on Tuesday that the group had been notified “about proposed modifications to its workforce, together with lowering roles the place work is now not wanted, and transferring some work to the JV group in India”.
If the modifications proceed, the spokesperson stated, affected group members could be helped to search out new jobs both at Telstra or at Accenture, or have “entry to our main profession transition program and retrenchment advantages”.
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“These modifications would see the JV use Accenture’s international capabilities, superior AI experience and specialist hub in India to ship Telstra’s knowledge and AI roadmap extra shortly.
“We anticipate that over time this may lead to improved price efficiencies and produce an enhanced expertise to Telstra’s clients.”
It’s understood 209 jobs face the axe.
In 2024, Telstra introduced it will minimize 2,800 jobs from its enterprise enterprise, which companies companies and authorities businesses. The cuts wouldn’t have an effect on retail clients, it stated.
In Might 2025, Telstra stated “AI efficiencies” would enable it to shrink its workforce by 2030.
Telstra’s chief govt, Vicki Brady, stated AI would “be a major unlock in the case of enabling our workforce”.
Agentic AI – which may work autonomously – could be working alongside Telstra employees, she stated.
Optus has beforehand stated AI would have a giant function to play in telecommunications however that people would stay central.
Asserting the JV, Telstra stated it will drive productiveness and development, “construct on Telstra’s work making a world-class knowledge and AI ecosystem, modernising its knowledge and AI platforms, and embedding accountable AI by design”.
“We’re coming into a brand new period of AI-driven reinvention,” the Accenture chair and chief govt officer, Julie Candy, stated on the time.