Tag: Customer

Securities regulators in Texas, Alabama, Kentucky, New Jersey, and Washington are investigating Celsius Network's decision to suspend customer redemptions (Hannah Lang/Reuters)

Hannah Lang / Reuters: Securities regulators in Texas, Alabama, Kentucky, New Jersey, and Washington are investigating Celsius Network's decision to suspend customer redemptions  —  State securities regulators in Alabama, Kentucky, New Jersey, Texas...

Disputes are Inevitable, A Poor Customer Experience Shouldn’t Be

You may have heard the saying that two certainties in life are death and taxes. In AR, invoice disputes can be added to that list. No matter how good the team is, there...

Trying to Improve Your Customer Experience? These 4 Tools Can Help

Posted by Administrator on May...

3 Customer Complaints in AR — And How to Fix Them

There are three common customer complaints in AR. Do you know how to solve them? Take a moment to think about your favorite brand. Can’t think of one? I’ll tell you mine. Netflix.  Yes, I know that...

Fix Late Payments Without Souring Your Customer Relationships

Here are some of the key ways AR teams can improve customer payment behavior, without causing unnecessary escalation.   Finance Director: “They still haven’t paid?” AR Clerk: “Nope, and they’re not responding to any of our...

Criminals Want Your Customer Data. Here’s What Can Stop Them

It takes hard work to build a brand with a strong reputation and a solid customer base, but if you aren’t careful, all of that effort can be undone in a moment. If your...

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