An estimated 600K calls are made to 911 throughout the US each day. Every name is pressing and a minute delay in dealing with a name can imply the literal distinction between life and dying. RapidSOS is an clever security platform that gives 911 dispatchers and different emergency responders an information reference to particulars of every name together with voice, GPS location, kind of emergency, and medical and demographic knowledge. This data is collected from over 500M related gadgets, sensors, and apps in houses, buildings, public transport, and private gadgets. In 2023 alone, the corporate processed over 3B knowledge feeds to reply to and handle 170M+ incidents. The corporate has additionally leveraged automation to unlock crucial insights from this knowledge, offering predictive incident consciousness and modeling, weapons detection, crowd estimation, geocoding providers, language translation, computerized response suggestions, incident verification, and sentiment evaluation capabilities.
AlleyWatch caught up with RapidSOS Cofounder and CEO Michael Martin to be taught extra concerning the enterprise, the corporate’s strategic plans, newest spherical of funding, and far, far more…
How a lot did you increase and who have been your traders?
We raised an extra $75M led by funds and accounts managed by BlackRock, which closes the corporate’s newest spherical at $150M.
Inform us concerning the services or products that RapidSOS affords.
RapidSOS is an clever security firm that securely hyperlinks life-saving knowledge from 500+ million related gadgets, apps and sensors on to AI-enabled RapidSOS Security Brokers, 911, and discipline responders globally. When seconds matter, RapidSOS is your lifeline to security.
What impressed the beginning of RapidSOS?
I’m from rural Indiana and I moved to New York Metropolis for a job throughout faculty.
I used to be strolling dwelling late at night time and I spotted I used to be being adopted by somebody and all of the sudden felt unsafe.
On this scenario I spotted that I wouldn’t have the ability to take out my cellphone and dial 911 and have a dialog. I truly known as an Uber as an alternative and the automobile pulled up inside 2 minutes.
That made me assume – how, within the twenty first century, are you able to pull out your cellphone and push a button for an Uber, however 911 can’t even obtain your identify or your precise location with no cellphone name?
How is it totally different?
RapidSOS was in-built partnership with public security, with a give attention to holding native communities protected. RapidSOS’ product and companion improvements have made it simpler for folks in want to connect with stay security brokers, 911, and discipline responders, serving to to enhance response occasions and save lives.
What market does RapidSOS goal and the way huge is it?
RapidSOS is linked to the Emergency Response System market nevertheless it has created its personal class – clever security – to hyperlink knowledge from 540M+ related gadgets into 4,400+ public security software program techniques operating in 16,000+ 911/first responder companies.
What’s the enterprise mannequin?
RapidSOS was in-built partnership with Public Security and supported by know-how companions that securely hyperlink knowledge from gadgets, apps, sensors to first responders in an emergency. RapidSOS Portal® is a free, web-based software that gives a real-time view of emergencies in your jurisdiction plus coaching or administrative assets.
How are you making ready for a possible financial slowdown?
RapidSOS was initially based by a gaggle of tech nerds. We’ve seen first-hand the facility of public security professionals and technologists to work collectively to remodel response. This tempo is barely accelerating with the proliferation of related gadgets and synthetic intelligence. We don’t see something slowing within the near-term, notably with the general public sector embracing and serving to to develop new applied sciences like RapidSOS to higher serve their communities. 2023 was a document 12 months for emergency cellphone calls; though economies could gradual, emergencies and emergency response don’t.
What are the milestones that you just plan to attain inside six months?
Now we have a strong pipeline of partnership bulletins and new options rolling out within the subsequent six months.
What’s the one piece of startup recommendation that you just by no means bought?
Entrepreneurship isn’t a solo sport (regardless of what profiles of well-known founders would possibly indicate) or a workforce sport (like the favored saying says), I imagine it’s a group sport – the place the entire city is there on a Friday night time rooting for the house workforce prefer it was the place I grew up in rural Indiana
RapidSOS wouldn’t exist with out the collaboration with hundreds of public security companies, tech and telecom leaders (200+ tech companions), and a help ecosystem of traders and advisors (a lot of whom are based mostly in NYC and all of whom had no enterprise speaking to this child from rural Indiana) – and but they did, and time and time once more they’ve come collectively to deal with challenges and construct RapidSOS
In the event you could possibly be put in contact with anybody within the New York group who wouldn’t it be and why?
Jack Pritchard, the well-known NYC firefighter recognized for his heroic saves throughout his 29-year profession at FDNY. I’ve heard his legend from native firefighters and examine extraordinary saves. It will be an honor to satisfy somebody who so unabashedly risked his personal life to avoid wasting others – throughout 29 years of service to us New Yorkers.
Why did you launch in New York?
Once we spun out of grad faculty in 2015 we took a workforce vote of the place can we need to go, we narrowed the listing to 4 cities and NYC received.
It couldn’t have been farther from the place I grew up in a rural farming group in Indiana, however I’m so glad we ended up right here.
From a workforce constructing and tradition standpoint, the tradition in NYC is one among onerous work – so many younger folks transfer to NYC to make it – RapidSOS wouldn’t exist with out the ~200 New Yorkers who work tirelessly to construct this mission-critical platform
From a company-building standpoint – NYC brings this ecosystem of help, fellow startups, traders, specialists, clients, and advisors – all usually inside strolling distance of one another
What’s your favourite winter vacation spot in and across the metropolis?
I’ve a three-year-old – and the slight incline in Gantry State Park in LIC is simply the precise tempo for him to get out the sled and make for an ideal morning of sledding and play within the final couple of snow storms we’ve had!
