Middlesbrough-based EvaluAgent secures €18.3M to revolutionise contact centre operations: Know extra


Middlesbrough, England-based EvaluAgent, a High quality Assurance (QA) and Efficiency Enchancment platform, introduced on Friday, June 23 that it has raised $20M (roughly €18.3M) in a Collection A spherical of funding from PeakSpan Capital.

As a part of the spherical, Phil Dur, co-Founder and Managing Accomplice at PeakSpan, will be part of EvaluAgent’s board of administrators.

EvaluAgent says it is going to use the funds to advance its High quality Assurance & Agent Enchancment Platform Capabilities. It should additionally develop its fully-remote workforce and assist prospects in new and present geographies.

“EvaluAgent was constructed after many years in touch heart operations and seeing up-close how high quality assurance, agent efficiency enchancment, and associated workflows desperately wanted higher options,” says Jaime Scott, co-founder and CEO of EvaluAgent. 

How EOR is changing into a vital device in 2023

EOR positive aspects significance as firms digitise and rent globally. Study from trade leaders…Present Extra
EOR positive aspects significance as firms digitise and rent globally. Study from trade leaders utilizing EOR with Atlas HXM.Present Much less



Source link

Related articles

Perenco Vietnam indicators new manufacturing sharing contract for Block 15-1

Perenco Vietnam and its companions in Block 15-1 have signed a brand new Manufacturing Sharing Contract (PSC) with the Socialist Republic of Vietnam, marking the start of a brand new 25-year chapter for...

Greatest early Prime Day Kindle offers: My 10 favourite gross sales stay now

When is Amazon Prime Day 2025? Amazon Prime Day takes place from July 8 by July 11 this yr. In the course of the sale, the retailer cuts costs on 1000's of merchandise (and...

Bitcoin Binary CDD Confirms Lengthy-Time period Confidence: Sturdy HODLer Conviction

Trusted Editorial content material, reviewed by main business consultants and seasoned editors. Advert Disclosure Bitcoin is gearing up for a possible breakout into worth discovery, with worth motion displaying notable power above key help...

Power Arrow MT4 Indicator – ForexMT4Indicators.com

The Power Arrow MT4 Indicator is a simple visible...
spot_img

Latest articles

LEAVE A REPLY

Please enter your comment!
Please enter your name here

WP2Social Auto Publish Powered By : XYZScripts.com