new video loaded: How OpenAI’s Adjustments Despatched Some Customers Spiraling
OpenAI adjusted ChatGPT’s settings, which left some customers spiraling, in keeping with our reporting. Kashmir Hill, who reviews on expertise and privateness, describes what the corporate has carried out concerning the customers’ troubling reviews.
By Kashmir Hill, Alexandra Ostasiewicz, Melanie Bencosme, Joey Sendaydiego and James Surdam
November 23, 2025