B-Inventory understands that typically life occurs, and patrons could must cancel an order every now and then. Since B-Inventory needs everybody to stroll away from a transaction comfortable and glad, we’ve compiled a information to make sure one of the best likelihood for a profitable order.
The public sale title is a snapshot, not the entire story.
An public sale title has restricted area, so our listings group solely distills the public sale’s key parts, reminiscent of its major product part, variety of models, situation, authentic retail worth, and site. Nevertheless, to really consider whether or not the public sale will fit your stock wants, the public sale’s manifest will present all particulars the vendor has out there for that particular product. Please evaluate the manifest in its entirety previous to bidding.
Manifest particulars
Every vendor could have various ranges of particulars of their manifest. Although B-Inventory encourages its sellers to supply as a lot element as potential so patrons could make an knowledgeable choice, the enterprise of liquidation implies that not all sellers are capable of present a minute degree of element. Please bid accordingly. If your small business mannequin requires very particular product parameters to run efficiently, bidding on an public sale with a manifest that doesn’t embrace these parameters could end in a transaction that’s not to your satisfaction.
Understanding inventory imagery
Equally, relying solely on an public sale’s included pictures might also create expectations that don’t match the extra particulars on the public sale and its manifest. Because of the nature of liquidation, only a few sellers are capable of present precise pictures of the product as a result of warehousing, storage, and staffing limitations. Inventory pictures are normally provided as a substitute. Until the public sale particularly states that the pictures are of the particular product, please transfer ahead with the understanding that the pictures are inventory photographs.
Unique retail worth
Every public sale title will embrace an authentic retail worth. This worth signifies the price of the product when it first entered the market, not its present price. B-Inventory recommends you evaluate the present costs previous to putting your bid.
General, it’s vital to do not forget that a bid is a promise to pay with the knowledge at the moment out there on the public sale. Please don’t place a bid as a “placeholder” with the intent to ask a clarifying query as soon as the public sale is over, or with the belief that extra data will turn into out there as soon as the public sale is gained. B-Inventory solely needs you to bid on auctions that may be just right for you primarily based on the knowledge at the moment out there.
Product Situations
Although B-Inventory is engaged on standardizing the situations sellers use to submit their product, many sellers could use their very own terminology. Every public sale and every market could have a definition of the situation wherein the product is listed. Please learn these situations rigorously previous to putting a bid.
Transport Hiccups
Whereas lots of our marketplaces supply seller-arranges-shipping the place the transport price is proven beneath the bidding field, a few of our marketplaces require that patrons make their very own transport preparations, and won’t embrace a ship price. If there’s an estimate out there, you will notice it beneath the bidding field.
Close to the underside of the public sale lot web page, you will see that a piece on “Transport” the place it’s going to define the necessities for receiving that individual lot.
For extra details about the totally different transport phrases you will see that throughout B-Inventory, go to Shopping for Fundamentals: Public sale Lot Transport Strategies.
Residential versus enterprise handle
Please additionally guarantee your handle is updated previous to putting a bid. Many individuals who run companies out of their houses could also be tempted to label their residential handle as a enterprise handle, however it will trigger problems together with your supply down the highway. Describing your handle as “enterprise” or “residential” relies on how your handle is zoned, which is able to have an effect on whether or not or not a full size semi truck is ready to ship your truckload of pallets. If you’re receiving your product in a residential space, it’s best to label that handle as “residential” even in the event you run your small business from that handle.
Liftgate and loading dock necessities
Your handle will even have a discipline so that you can request liftgate companies in the event you want them. A liftgate is a little bit elevator connected to a truck that lowers pallets from the truck to the bottom. If in case you have a forklift or a loading dock at your location, you probably don’t want a liftgate.
Necessary: some sellers or auctions could require the receiver to have a loading dock. Please see the transport particulars of every public sale previous to putting a bid to ensure you are eligible to obtain the order.
In the event you do require a liftgate to soundly unload at your supply location, please be sure that your handle is correctly up to date previous to putting a bid, and please perceive that truckload auctions don’t include liftgate companies. Orders have been canceled as a result of a purchaser’s incapacity to obtain a product. We don’t want this to occur to you, as it may be an especially painful and disappointing course of for all concerned.
A number of supply addresses
If in case you have a number of supply addresses, you may be given the choice to decide on which handle from the reside public sale. This can assist you to see which ship price works finest for you if the public sale makes use of binding transport. We suggest reviewing all addresses previous to putting a bid.
Please word that in the event you place a bid with the public sale related to Handle A, however earlier than the public sale ends you resolve to go along with Handle B, you need to enter your bid a second time with Handle B chosen. It is because it’s essential settle for the brand new ship prices to the brand new location by way of a brand new bid.
Although you’ll be able to replace the handle when you win an public sale and it turns into an order, we don’t suggest doing in order finest observe. All new addresses will incur a brand new ship price, and in case you are sad with the ship price your new handle incurs, the unique ship price for which you gained the public sale on the authentic handle could not be out there to you, particularly on this economic system. Each replace to an handle (together with a request for a liftgate) will incur a brand new ship charge pull, which is able to override the unique ship price. Individuals have canceled orders over this.
Greatest observe is to make sure your handle guide is so as with every handle correctly labeled as residential/enterprise and correctly famous with a necessity for liftgate companies. Guarantee the proper handle is chosen on the reside public sale previous to putting your bid for finest outcomes.
Inputting your bid
Typically patrons win orders at an quantity far better than they supposed as a result of a mistyped bid (getting into $10,000 as a substitute of $1,000, for instance). In the event you mistype a bid, please try to contact us by way of cellphone or chat so B-Inventory can evaluate the state of affairs with you previous to profitable the public sale. Please word, there are some parameters the place an agent can’t cancel a bid, reminiscent of when an public sale is just too near its finish time.
B-Inventory recommends that each one bidders make the most of the affirmation window to evaluate their bid previous to putting it. As soon as a bid is enter into an public sale, a pop up window confirming the bid quantity and extra particulars on the public sale will seem in your display screen. Please take a second to evaluate to make sure that that is actually the public sale you need for the quantity you enter.
Word: no bids will probably be canceled inside quarter-hour of the public sale closing, or if the public sale is in popcorn bidding.
“I nonetheless need to cancel my bid or order”
B-Inventory will get it. Typically regardless of how cautious you might be, circumstances occur and you buy an order you understand you possibly can’t revenue from or you possibly can not obtain the order as a result of your warehouse being not out there. Performance doesn’t at the moment exist for a purchaser to cancel their order on their very own, so all requests should be submitted to our Buyer Service group, who will do their finest to work with you. B-Inventory does want to make sure that cancellations are prevented if potential. If there’s a sample of cancellation, penalties could also be incurred, with destructive penalties to your account that may embrace fines and even suspension.
Please know that every vendor reserves the proper to cancel an present order (see the Phrases of Buy for extra element). B-Inventory understands that the platform solely capabilities if orders are efficiently bought, and discourages cancellations from each vendor and purchaser alike.
For any questions relating to canceling a bid or an order, contact our Buyer Service group.