Uncover the evolving panorama of sustainability in promoting. This Advertising and marketing Intelligence evaluation article dissects almost 320,000 meals, drink, and wonder advertisements launched between 2019 and 2024, zeroing in on how sustainability claims are getting used. Get focused insights into this important CPG communication technique. Wanting to study extra? Obtain your free copy of the complete evaluation beneath!
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Time to get “Eco-Particular”: broad brush claims aren’t going to chop by with right now’s shoppers
Shoppers’ attitudes in direction of sustainability have advanced considerably over time. They’re extra educated and more and more sceptical of inexperienced claims and environmental claims made by manufacturers. On the identical time, the cost-of-living disaster means an excellent larger concentrate on worth and efficacy.
Nonetheless, sustainability does nonetheless matter to consumers. For instance, 73% of UK shoppers attempt to act in a manner that isn’t dangerous to the setting (client-access solely). This dedication is mirrored in model communication, and Mintel’s Advertising and marketing Intelligence evaluation reveals that sustainability-related claims featured in 4% of digital adspend in 2024.
Nonetheless, model communications should evolve alongside shoppers’ shifting priorities. Broad-brush inexperienced claims about sustainability now not resonate with right now’s educated shoppers. Much more damagingly, they will depart manufacturers open to allegations of greenwashing.
The evolution of sustainability advertising calls for a way more focused, particular strategy to the topic. Specializing in particular initiatives and actions somewhat than obscure guarantees provides manufacturers larger differentiation, builds credibility, and makes it simpler for them to personal a specific territory.
Manufacturers ought to embrace Eco-Particular to personal their area of interest
Eco-specificity represents a major evolution in sustainability advertising, the place manufacturers transfer from broad, generic eco-claims to extremely particular, actionable sustainability initiatives tailor-made to their business and client issues.
By specializing in distinct matters, resembling refills in magnificence or accountable farming in meals, manufacturers can create differentiation, construct belief, and resonate extra deeply with shoppers.
A key ingredient of eco-specificity is embracing difficult points and taking the time to elucidate what meaning for shoppers. Arla is a superb instance of a model slowly taking individuals on a journey into accountable farming over time.
In 2021, Arla’s messaging started with farm excursions and introductions to their “farmer-owner” mannequin. At present, Arla’s newest sequence of adverts nonetheless champions farmers, however it additionally permits Arla to speak about its accountable farming in a manner that’s clear and simple to know for shoppers.

Simply because one model champions a difficulty doesn’t imply that others can’t additionally play a job. M&S is one other wonderful instance of a model utilizing eco-specific claims. Not solely does M&S focus on regenerative farming of their promoting, however additionally they use it as a option to spotlight their high quality, native produce. This strategy permits consumers to really feel like they’re not solely supporting farmers but additionally getting a greater product within the course of.


Equally, magnificence manufacturers are following comparable eco-specific methods. In 2024, the dialog on sustainability shifted from eco claims about packaging to refillable merchandise. This development is pushed virtually totally by disruptor manufacturers like Fussy deodorant, that are promoting their refillable merchandise as an economical way of life alternative for consumers. However, luxurious manufacturers like Prada are leaping into the dialog by promoting their refills as timeless, endlessly objects to have across the dwelling.




Eco-Specificity is a confirmed option to join with shoppers
Most individuals within the UK nonetheless need to assist the setting, supported by a major. 73% of UK shoppers (client-access solely) attempt to act in methods that aren’t dangerous to the setting. Nonetheless, relating to sustainability, most shoppers aren’t “values first”, and so they’re unwilling to compromise worth or high quality for his or her eco values alone.
As a substitute, shoppers are more and more holding manufacturers accountable for environmental points. Many really feel that it’s the manufacturers’ duty to minimise their impression on the pure world. Settlement with the assertion “I count on manufacturers to take the lead on addressing environmental points” has risen from 60% in 2023 to 65% in 2024 (client-access solely).
Environmental activism could also be enjoying a job on this perspective shift. With 37% of British individuals agreeing that eco-activism has raised their consciousness of environmental points, protests resembling Greenpeace’s demonstration towards Unilever’s Dove model outdoors their places of work in London are having an impression.


This consciousness has additionally fueled a sluggish however regular rise in boycotting manufacturers that fail to again up their sustainability advertising with motion.
For manufacturers, that is each a problem and a possibility. Eco-specificity is a technique for manufacturers to make use of transparency and difficulty possession to win again the boldness of the 39% of British individuals who don’t belief manufacturers to be sincere about their environmental impression.
Manufacturers who can persuade consumers that they’re taking motion and making change could have an enormous probability to win belief, as 37% of Britons consider that “corporations can do greater than governments to alter the world”. By taking shoppers on an issue-based and clear journey, manufacturers can construct belief, which might make all of the distinction relating to selecting one product over one other on the shelf.
The place did Eco-Specificity come from?
Evaluation of the themes lined in sustainability advertising communications highlights how attitudes have advanced over time. Outdoors a pandemic-era deprioritisation, manufacturers have maintained to allocate a constant share of their digital advert spend on their sustainable matters, indicating that they nonetheless consider there is a chance to promote these matters.




By charting sustainable adverts based mostly on the matters inside their inventive copy, the shift to eco-specificity is obvious in each food and drinks and in magnificence industries. In food and drinks, the plant-based increase was in full swing in 2019. In 2024, whereas plant-based remained a prime matter, eco-friendly packaging and accountable farming have moved up the agenda. Key eco and clear claims within the magnificence market have additionally advanced. Following client demand for natural and pure merchandise from individuals searching for the “clear lady” aesthetic, adverts round naturalness peaked in 2023, however in 2024 refillable merchandise have taken centre stage.




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The 4 central pillars of Eco-Specificity
Sustainability continues to be essential to shoppers and some extent of aggressive distinction from manufacturers. Nonetheless, evolving to deal with knowledgeable eco-consumers requires an evolution to a extra purpose-led, eco-specific message.
Manufacturers right now have a possibility to create a constructive relationship to sustainability by staking a declare on a sustainable difficulty, embracing its complexity, creating actual change and in the end, rebuilding belief with shoppers.
Reaching which means manufacturers must champion a sustainability message and combine it right into a long-term technique:
- A Outlined Sustainability Focus
Establish a transparent, actionable environmental initiative that aligns along with your model, steering away from generic claims and easily-manipulated points resembling carbon offsetting.
- Transparency & Proof
Again up claims with tangible actions, or measurable, contextual impression information to construct client belief and credibility.
- Shopper Schooling
Clearly talk why the initiative issues, the way it advantages the planet, producers and the shoppers (value financial savings, well being advantages, higher merchandise, higher livelihoods), and what function manufacturers and shoppers can play.
- Lengthy-Time period Dedication
Keep away from trend-chasing; as a substitute, combine sustainability into the core of the model’s id and keep consistency in messaging.
Put Eco-Specificity into motion with Mintel Consulting
Shoppers’ attitudes in direction of sustainability have advanced considerably over time. Broad brush claims aren’t going to chop by with right now’s shoppers. Model communications should evolve alongside shoppers’ shifting priorities. This requires a way more focused, particular strategy to sustainability messaging. That is the place our Mintel Consulting staff is available in.
We’re right here that will help you and work with you to offer recent views, and create profitable methods tailor-made to your particular person aims.
Just like this Market Intelligence evaluation article, we’ll assist establish methods to face out along with your sustainability messaging whereas uncovering future progress alternatives in your class.
Attain out to the Mintel Consulting staff right now, and we’ll aid you create a method that units your model up for long-term success.
Within the meantime, obtain your free copy of the complete evaluation of the evolving panorama of sustainability within the commercial beneath!
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