B2C Entrepreneurs Are in Their AI Period (And It is Not Ending Quickly)


By way of all of the uncertainty entrepreneurs have confronted this 12 months, one fixed persists: AI adoption and its potential to reshape the way forward for B2C advertising as we all know it. Final 12 months, developments in generative AI (genAI) and subsequent stress to undertake new genAI use instances gave solution to AI mania. Now, the event of early advertising agentic AI use instances sustains entrepreneurs’ enthusiasm. Ninety-percent B2C advertising executives in Forrester’s Q1 2025 CMO Pulse stated they deliberate to extend their funding in AI over the subsequent 12 months.

Entrepreneurs Report Excessive Satisfaction With Their AI Investments So Far

Even with most use instances in exploration and experimentation mode, entrepreneurs really feel assured about their progress. The overwhelming majority of respondents from Forrester’s Q2 2025 CMO Pulse Survey agree that their advertising operate is forward of the curve in terms of AI adoption. To present entrepreneurs insights into the present state of AI adoption for advertising and plans for additional growth we’re excited to share Forrester’s State of AI For B2C Entrepreneurs, 2025. The report makes use of survey information from Forrester’s Q1 and Q2 CMO Pulse surveys to present B2C entrepreneurs a benchmark for the place organizations throughout industries are of their journey towards AI mastery. Particularly, our analysis highlights :

  • Strategic approaches to profitable AI adoption
  • Probably the most broadly adopted AI use instances
  • Marketer considerations for additional adoption of genAI
  • Organizational readiness
  • Measurement approaches
  • …and extra!

Keep tuned for extra AI analysis within the coming months, together with a deep dive on agentic AI for B2C entrepreneurs. Within the meantime, Forrester purchasers can learn the total report and schedule a steering session to speak in additional element!



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