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Shari Srebnick

In The Age Of AI, Reinvention Is The Future Of Buyer Success

Image it: New York Metropolis, September 2025, NY Buyer Success Week.  A room filled with over 700 CS practitioners gathered...

Buyer Success Platforms: Supporting Success At Scale

“Do extra with much less.” Within the ever-evolving tech and financial panorama of 2023, this has change into the...

Three Approaches To Constructing Outcomes-Primarily based Joint Success Plans

The day I turned 16, my mom drove me to the Division of Motor Automobiles to get my learner’s...

Is Customer Success “The New Sales”? No.

With the effects of the pandemic continuing to linger and with fears of a pending recession, many organizations are...

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