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[email protected] (George Green)

A Costly Mistake — Why Traditional Dispute Management is Bad for Business

Disputes damage the AR process. They cost employees time, impact financial performance and impair customer experiences.  It’s no wonder that 55% of AR professionals say managing disputes is their hardest task. In a 2021 Atradius...

How to Stop Disputes from Draining your Cash Flow

Invoice disputes wreak havoc on your bottom line. Here's how you can fix them to keep your cash flowing.   How are disputes impacting your business? A 2021 Atradius report found that late payments affected 47%...

3 Customer Complaints in AR — And How to Fix Them

There are three common customer complaints in AR. Do you know how to solve them? Take a moment to think about your favorite brand. Can’t think of one? I’ll tell you mine. Netflix.  Yes, I know that...

Fix Late Payments Without Souring Your Customer Relationships

Here are some of the key ways AR teams can improve customer payment behavior, without causing unnecessary escalation.   Finance Director: “They still haven’t paid?” AR Clerk: “Nope, and they’re not responding to any of our...

3 Spring Cleaning Strategies For a Happier Finance Team

These three spring cleaning strategies will start you on your journey to building a happier and more productive finance team. Just as you give your house a good spring clean, you shouldn't let your...

Believe Them At Your Peril!

In the era of fake news, it’s never been more important to deal with the facts — the accounts receivable sector is no exception.  In this article, we’re tackling a few of the top...

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