AI brokers for advertising and marketing are now not a future state — they’ve arrived. Eighty-three % of B2C advertising and marketing resolution makers report actively implementing agentic AI into their workflows, and 85% agree that it’s delivering significant enterprise worth of their advertising and marketing efforts. With the rise of AI platforms like Claude and ChatGPT, and the majority of martech vendors launching proprietary AI agents, entry to agentic performance for advertising and marketing is pervasive.
The alternatives for utilizing AI brokers in advertising and marketing are almost certainmuch less, spanning buyer insights, content material creation, operations, and marketing campaign execution. The potential is simple, but it’s unsensible to count on entrepreneurs to run an infinite variety of brokers for all advertising and marketing duties. AI brokers promise pace and effectivity, however they nonetheless require sources to implement, preserve, make the most of, and monitor. And AI is taking a much bigger chew out of budgets as utilization grows and turns into extra expensive. There are sensible limits to how a lot AI a company can deploy. To keep inside their useful resource thresholds whereas additionally offering a return to the enterprise, entrepreneurs should take a disciplined strategy to evaluating their AI agent investments.
In 2025, we revealed The B2C Marketer’s Information To Agentic AI to assist entrepreneurs assess organizational readiness for AI brokers in advertising and marketing. Our newest analysis, AI Agent Use Case Readiness Instrument For Advertising and marketing, goes additional. Marketers can consider particular AI agents by classes and use circumstances and then decide which use circumstances their organizations are able to implement by utilizing a commonplace precedence, folks, course of, and know-how framework to output a marketer readiness rating.
First, Set up AI Brokers Throughout Seven Advertising and marketing Classes And 52 Use Instances
The instrument distributes brokers throughout seven core advertising and marketing capabilities in line with their respective goal:
- Knowledge. Transform, construction, unify, and enrich information inputs for downstream techniques.
- Analytics. Produce insights, predictions, suggestions, and resolution assist for entrepreneurs.
- Measurement. Evaluate advertising and marketing efficiency and optimize primarily based on outcomes.
- Content material. Produce and handle artistic property for efficient utilization.
- Operations. Coordinate sources and optimize advertising and marketing processes.
- Orchestration. Execute advertising and marketing packages and campaigns for buyer engagement.
- Expertise supply. Automate and optimize customer-facing interactions.
Throughout these seven classes, the instrument consists of 52 potential use circumstances, starting from “assemble buyer profiles” and “outline retention-risk scoring mannequins” to “assemble and construction content material property” and “arbitrate contextually related cross-channel interactions.”
Then, Consider Readiness Throughout 4 Sensible Dimensions
For every use case, the instrument asks entrepreneurs to evaluate:
- Precedence: Is that this use case necessary sufficient to pursue?
- Individuals: Have the mandatory stakeholders been recognized, assigned, and ready?
- Course of: Is the supporting course of merely identified, or is it designed, applied, and optimized?
- Know-how: Has the related know-how been scoped, piloted, or put into reside manufacturing?
The instrument robotically calculates a readiness rating, which entrepreneurs can use alongside self-selected precedence indicators to plan their advertising and marketing roadmap for AI brokers.
Prepared to talk about your outcomes? Schedule a steerage session or inquiry with us.
Special because of coauthors Katie Linford, Rusty Warner, Zeid Khater, Brad Haag, Jordan Brodeur, and Emily Collins.
